Customer Experience Representative

Santa Monica, CA
Full Time
Entry Level

Milevista is looking for Customer Relations Representative to serve as the connection between customers and client campaigns. This role focuses on relationship-building, customer education, and delivering high-quality service.

Job Duties

  • Interact with customers to understand needs and preferences

  • Provide accurate information on products and services

  • Maintain positive, long-term customer relationships

  • Resolve basic questions and escalate concerns as needed

  • Record customer feedback and interaction details

  • Support team objectives and daily performance goals

Requirements

  • Professional communication and customer service skills

  • Problem-solving and people-focused mindset

  • Ability to multitask in a busy environment

  • Team-oriented and dependable

  • Interest in client services or account management

  • Entry-level candidates encouraged to apply

Benefits

  • Weekly pay with bonus opportunities

  • Paid onboarding and customer service training

  • Career development into account management

  • Consistent schedule and full-time hours

  • Collaborative, growth-focused culture

  • Leadership coaching and advancement potential

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